Meet our Newest Finaons!

We love it when the family grows… When we reopened after the COVID-19 shut down we had a lot of work to catch up on! So it was time for some new Finaons. Our turnover is usually very low, so it’s rare to introduce three new people at once. These ladies are unique and veryContinue reading “Meet our Newest Finaons!”

For Album Design, Finao is Your Perfect Partner

One topic that sparks debate among photographers is album design. Some love every detail of the layout with obsessive fervor, while others run screaming at the thought of it. In peak album season, Facebook threads are full of frustration and avoidance, especially when working with a customer who is hard to satisfy. Then there’s theContinue reading “For Album Design, Finao is Your Perfect Partner”

A Change is as Good as a Rest

It’s time to take a nice, deep breath – the order deadlines have come and gone for the 2018 holiday season. While most Finaons are still busy printing and building and shipping your beautiful creations, some of us are already looking forward to the new year. In 2019 we have some special things in storeContinue reading “A Change is as Good as a Rest”

The Humans of Finao – Bethany Pernak

  Meet the people who make the magic happen. The first time I met Bethany I thought she had a personality that would calm a raging sea. We couldn’t make a better choice for our newest Customer Solutions Specialist. If you have called our office in Michigan lately, you’ve had the chance to see whatContinue reading “The Humans of Finao – Bethany Pernak”

GoDaddy user? We’re not ignoring you.

It’s come to our attention that a handful of customers have been having problems getting in contact with our customer service via email. All of these customers use GoDaddy. We take great pride in being known as the absolute best customer service in the industry and we always return each customer contact within one businessContinue reading “GoDaddy user? We’re not ignoring you.”

LOVE NOTES!

Every day we receive emails, Facebook posts and tweets that make us love what we do even more!  When our customers are happy, we’re ecstatic, and we just wanted to share the love with all of you!  It was a really tough call because they are all so great, but we’ve picked out some ofContinue reading “LOVE NOTES!”

LIVE CHAT now available

Finao’s rockstar Customer Service just found a new way to help you out!  LIVE CHAT is now available at http://www.finao.com.  We all have those simple, stupid questions that we don’t want to make a whole phone call for or wait for an email reply.  This is the perfect time for a quick chat to getContinue reading “LIVE CHAT now available”

LOVE NOTES!

Dec 2012-May 2013 Every day we receive emails, Facebook posts and tweets that make us love what we do even more!  When our customers are happy, we’re ecstatic, and we just wanted to share the love with all of you!  It was a really tough call because they are all so great, but we’ve pickedContinue reading “LOVE NOTES!”

Love Notes…dec2012

Every day we receive emails, Facebook posts and tweets that make us love what we do even more!  When our customers are happy, we’re ecstatic, and we just wanted to share the love with all of you!  It was a really tough call because they are all so great, but we’ve picked out some ofContinue reading “Love Notes…dec2012”